0x800ccc0f

"Error 0x800ccc0f: Connection to the Server Was Interrupted" Error Message When You Try to Send or Receive an E-Mail Message.


SYMPTOMS
When you try to send or receive an e-mail message in Outlook 2002, you may receive an error message similar to the following:
Error 0x800ccc0f: Connection to the server was interrupted.



CAUSE
This problem may occur if you have an antivirus e-mail protection utility enabled, which checks the mail as it comes in from your Post Office Protocol (POP) server.


RESOLUTION
To resolve this problem, disable the antivirus e-mail protection utility, and then manually add the POP server name in the E-mail Accounts dialog box in Outlook. To manually add the POP server setting, follow these steps:

1. Start Outlook.
2. On the Tools menu, click E-mail Accounts.
3. Click View or change existing e-mail accounts, and then click Next.
4. In the E-mail Accounts dialog box, click Add.
5. Click POP3, and then click Next.
6. Type the correct information for your POP3 mail server, and then click Next.
7. Click Finish.