How to migrate your website powered by cPanel, to IndicHosts

by | May 11, 2022 | Tutorials

Transfer your website from a cPanel server to IndicHosts’s cPanel server

This article will assist you with migrating your website from another hosting company that uses cPanel to Hosting. Hosting offers Web Hosting Plans, featuring cPanel. If your previous hosting company uses cPanel, then migrating your website(s) can be done easily, using a cPanel backup.

Evaluate Your cPanel Account
cPanel includes an excellent Backup/Restore Plugin that will restore an entire cPanel account from a backup file, created within the same cPanel interface. A full cPanel backup will include the user’s home directory (website files, emails, etc), cPanel settings, and MySQL Databases. Consider the following limits when evaluating your website for migration through the cPanel backup/restore process.

Hosting Plan Limits
While evaluating your cPanel account and websites, be sure to review your hosting plan features to ensure the number of websites and databases included meets your needs. You can always up/downgrade your hosting plan to accommodate adding or removing websites later. However, for example, in order to restore a cPanel account with six (6) websites (6 websites = 1 Primary domain + 5 Add-on domains + 6 MySQL databases) a Professional plan would be required. If you purchased the Advanced plan, in this case, you would need to upgrade your hosting plan, in order to support the restored cPanel account.

NOTE: Hosting Business Class Hosting plans are limited to one (1) cPanel user. If you host multiple websites, be sure that they all exist in one cPanel account. If you require multiple cPanel accounts to host your websites, you can review the list below for available hosting plans that allow you to maintain multiple accounts, via cPanel’s Web Host Manager (WHM).

Semi-dedicated Hosting
Cloud VPS Hosting
Dedicated Server Hosting

cPanel Account Size
Although all our Business Class Hosting plans include unlimited disk space, only cPanel accounts that are less than 5GB in total size may be migrated using the Backup/Restore functionality built into cPanel. When evaluating your website(s) for migration, you will need to check the total size of your cPanel account. You can find your cPanel account size by logging into cPanel and locating “Disk Space Usage” under the Stats section.

Click on the button that represents the size of your cPanel account (at your old host), to expand additional details on how to proceed with migrating your website.

Generate cPanel Backup
To generate a cPanel backup, follow the steps in our tutorial: Backup Your cPanel.

NOTE: Be sure to log into your old host’s cPanel to create the backup needed to migrate your website(s).
Then, proceed to the next section to download the old host’s cPanel backup you just created from your old host to your computer.

Download cPanel Backup
After you have generated your cPanel backup from your old host’s server, download the backup file to your desktop using FTP.

Then, proceed to the next section to upload the cPanel backup you just downloaded from your computer to your Hosting Account.

Upload cPanel Backup
Now, using FTP, upload the cPanel backup file (you just created and downloaded) to your Hosting server.

Request cPanel Account Restore
Once you have uploaded your cPanel Backup, submit a Website Transfer Request from your Account Management Panel (Customerportal) mentioning,

  1. Authorization to overwrite the existing cPanel account, with the restored cPanel account. (See warning below)
  2. Location of your cPanel backup file
  3. Name of your cPanel backup file
  4. A comprehensive list of websites is expected to be restored from the backup file.
  5. Comprehensive list of databases is expected to be restored from the backup file.

Please keep the following in mind when requesting a cPanel Account Restore:

          • Customers can request assistance with restoring as-is free cPanel backups from a previous hosting provider.
          • Website Transfer Service doesn’t guarantee the removal of hacked content.
          • The website Transfer process doesn’t include the transfer of Domain Registrations or emails accounts. Emails associated with a cPanel account backup are restored as-is

WARNING: Restoring a cPanel account from a cPanel backup file will overwrite the existing user’s cPanel data (including website files, emails, databases, etc.). Any data that has been saved in the existing cPanel user’s account (on your Hosting server) will be deleted and replaced with the data contained in the cPanel backup file. However, the existing cPanel account’s username (assigned by Hosting) will remain the same.

Test Your site
Once our Website Transfer Team notifies you that the restoration has been completed, you may test your website(s) to make sure everything is working proPERLy. If you have not yet pointed your domain to our name servers, you can test your site through either your Temporary URL or by making a hosts file modification.

Update Name Servers
The final step in the process of migrating your website(s) from another host using cPanel to Hosting, is to update the name servers for your domain(s) to point to Hosting.

Once you have updated the name servers with the registrar of your domain, it can take anywhere from 4-24 hours for these changes to propagate.

Congratulations! You now know how to migrate your website(s) using the cPanel Backup/Restore process to move your website from another host (that uses cPanel) to Hosting.

We also offer seamless free migration to with website data and email accounts.